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Mastering awareness of your physical space and your place within it will help you understand how others interpret your presence. Open body language welcomes others in. It lets them know you are safe and trustworthy and encourages them to connect with you on deeper and more intimate levels. Here is a video of the amazing Jefferey Allen giving a bit more advice on interpersonal communication skills and connection:. So, here are a few on how to improve your interpersonal skills to better connect with those around you:. When someone speaks, listen.
Importance of Interpersonal Relationship at Workplace
When someone offers feedback, be gracious. And when someone lends you a hand, thank them. Much of time, people simply want to be recognized and acknowledged for what they do. So, give someone a compliment! Tell them you appreciate their ideas. Concern for the well-being of others is an important trait we must all work to further nurture, both in ourselves and in others. So, if you see that someone is having a hard time, a bad day, or a difficult experience, reach out to them.
Ask them how you can help. Listen to them compassionately. Bring them a coffee. Draw them a funny doodle and leave it on their desk.
Why Human Relations?
After all, caring for others is all about the small, intimate acts of kindness we extend on a daily basis. Ask them about their hobbies, their passions, their interests. Get to know people on a deeper and more fulfilling level. Shannon Terrell is a writer based in Toronto, Canada. She revels in the thrill of exploration, whether it be new cultures, new landscapes, or new ways to bring on the happy.
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The short answer: yes. But with them? So, just what are interpersonal skills, and how can you use them to succeed?
When a manager has poor interpersonal communication skills, they can expect to irritate and confuse both the employees and clients of the business. In fact, there is a greater need for a manager to work on his or her interpersonal skills than there is for the average employee. Managers are in charge of a lot of important things, including ensuring that staff members cooperate on tasks that help the organization to achieve its business goals. They are supposed to build the trust of the staff members in the organization and in each other while also holding them accountable for their role in the achievement of the goals of the organization.
With all of these responsibilities, if the manager is incapable of precise communication, they are likely to waste the time of the employees because they will often need to revisit issues that they had already communicated earlier but had not done so properly. Sales are all about communication. The ability to sell is contingent upon the ability to influence others and that all ultimately boils down to the ability to communicate. There are lots of roles that sales personnel and business leaders as a whole play that are intensive in the sales aspect.
These include communicating with the clients, the employees, and even each other. Whenever communication is happening in an organization, sales are involved. When the organization is trying to get outside investment or trying to build its brand with customers, it is selling itself to the outside world. Ultimately, sales cannot occur without communication, and there is a maxim to be respected in this respect: if communication can fail, then sales can fail. Another important point to remember is that if a message is ambiguous enough to be potentially understood in multiple ways, then it is most likely that it will be understood in the most harmful way.
It is therefore imperative to ensure communication is stable, so that it does not fail, and also to ensure that the messages being sent out to the other party are specific enough that the number of ways in which they can be understood is strictly limited. When the communication skills in an organization are poor starting from the top all the way to the bottom, then the impact on the bottom can be very large.
While employees coming into the organization are expected to have a certain minimum level of training as evidenced by their academic qualifications, they will still have to undergo significant training while in the organization in order to be acquainted with the company operations, specific company-centric skills, and the organizational culture of the company.
This internal training is, yet again, predicated on communication. That communication will happen in a variety of formal and informal ways and will be done by the management, supervisors, and various skilled and experienced employees. Besides a simple pat on the back or handshake, it is best not to touch people in the workplace. Active Listening Active listening means you are fully engaged while listening to someone talk.
You are giving them eye contact, nodding, and occasionally asking clarifying questions to make sure you understand. Next time a coworker or manager is speaking to you. Put your phone, computer, or notebook down and fully engaged.
No problem, Kholekile! Active listening is something that can help eliminate a lot of miscommunication. Thanks for reading. Develop the ability to listen. Cultivate a more consistently positive and cooperative attitude. Art… do you do in-house adult-based training covering the 7 skills for the professional workplace? Thanks, Fred.
We do webinars and have products that cover this stuff though. I will email you so we can chat. It was a mess. So, this week, we are going to review the kind of social skills that make for an enjoyable workplace […]. I am a fresher and going to give an interview for the first time.
Tips you discuss in your article are great and helpful for every one. The articles on IE are very helpful in providing me with coping skills and promote understanding of of some behaviours that have the capacity to be destructive in the workplace. Yes, to succeed in a goal must come from a good personality. Apalgi if we have good emotional intelligence … will be very good.
Save my name, email, and website in this browser for the next time I comment. Leave this field empty. Previous Next. Here are seven interpersonal skills tips that will help you develop strong relationships and get along great with people in the workplace: 1.
What Is Human Relations?
Active Listening 1. In a previous post, we talk about 5 Ways to Improve Your Attitude and Succeed at Work : Avoid negative thinking and complaining Spend time with people who have a positive attitude Be thankful for your job Give yourself a chance to recharge Reward yourself for doing a good job 5. Sign Up for Free Webinar. About the Author: Art Janowiak. He graduated from St. Norbert College and is a sales expert. He has experience speaking, training and putting together online courses for emotional intelligence and career assessments. He currently lives in Appleton, WI with his wife and three children.